Introduction
Prime Setup UAE (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services, by the UAE Personal Data Protection Law (PDPL) and other applicable regulations.
Information We Collect
We may collect and process the following types of personal data:
- Contact details: Name, email address, phone number, company name, and job title.
- Identification data: Emirates ID, passport copy, or other identification documents (when required for business setup or compliance).
- Usage data: IP address, browser type, device information, access times, and pages viewed.
- Communication data: Records of correspondence, inquiries, or feedback submitted via our website or email.
- Other information: Any additional data you provide to us in the course of using our services.
How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our business setup and consultancy services.
- To respond to your inquiries and requests.
- To process applications, registrations, and transactions.
- To comply with legal and regulatory obligations.
- To improve our website, services, and user experience.
- For marketing and promotional communications (with your consent).
- To protect our rights, property, and safety, and that of our users.
Legal Basis for Processing
We process your personal data based on:
- Your consent (where required).
- The necessity to perform a contract with you.
- Compliance with legal obligations.
- Our legitimate business interests, provided these do not override your rights and freedoms.
Data Sharing and Disclosure
We may share your personal data with:
- Government authorities and regulatory bodies (as required for business setup and compliance).
- Third-party service providers who assist us in delivering our services (e.g., IT, payment processing, legal, or marketing support).
- Professional advisors (e.g., lawyers, accountants).
- Other parties with your explicit consent or as required by law.
We do not sell or rent your personal data to third parties.
International Data Transfers
If your personal data is transferred outside the UAE, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These include secure servers, encryption, access controls, and regular security reviews.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, your data will be securely deleted or anonymized.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
To exercise your rights, please contact us using the details below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please email us at [email protected] or call us at +971 4 55 21 535.